Data Privacy Policy

Last Updated: 2024. This policy governs how Quiet Wooden manages personal information in accordance with Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

Disclaimer: This document is for informational purposes and does not constitute legal advice. While it is tailored to Quebec jurisdiction, users are encouraged to consult with legal professionals regarding specific financial boundary agreements.

1. Introduction & Governance

Quiet Wooden ("we", "us", "our") is committed to the highest standards of transparency and data protection. Operating from Quebec City, we recognize that discussions regarding financial boundaries with relatives and friends involve sensitive data.

This Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), recently modernized by Law 25 (formerly Bill 64).

2. Types of Information Collected

We only collect information necessary for providing our financial boundary modeling services. This includes:

  • Identification Data: Name, email address, and phone number provided via contact forms.
  • Financial Context: Non-specific data regarding family financial structures, loan types, and risk assessments entered into our tools.
  • Technical Data: IP addresses, browser types, and usage patterns collected via cookies and analytical tools.
  • Communication Logs: Records of correspondence if you contact our Quebec City office for support.

3. Purpose and Legal Basis

Under Quebec law, the processing of personal information must be justified by a specific and legitimate purpose. Quiet Wooden processes data based on:

  1. Consent: When you voluntarily provide information to access our "Financial Boundaries Taxonomy".
  2. Contractual Necessity: To fulfill requests for "Resource Allocation Modeling" or "Loan Classification".
  3. Legitimate Interest: To improve site security and analyze "Empirical Data & Failure Analysis" trends to enhance our methodologies.

4. Retention and Security

Data is stored on secure servers with encryption protocols. In accordance with Law 25, we retain personal information only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, or regulatory requirements in Quebec.

Once the retention period expires, data is either destroyed or anonymized so that it can no longer be linked to an identifiable individual.

5. Disclosure and Cross-Border Transfers

Quiet Wooden does not sell your personal information. We may share data with service providers (e.g., cloud hosting, analytics) who assist in our operations. These providers are contractually bound to maintain confidentiality.

If data is transferred outside of Quebec, we conduct a Privacy Impact Assessment (PIA) to ensure that the information receives an adequate level of protection, as required by the modernized Quebec privacy framework.

6. Your Rights Under Quebec Law

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As a resident of Quebec or a user of our services, you hold the following rights:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request corrections to inaccurate or incomplete data.
  • Right to De-indexation: (Right to be forgotten) You may request that we stop disseminating your information or de-index links associated with your name under specific conditions.
  • Right to Data Portability: Since September 2024, you have the right to receive your data in a structured, commonly used technological format.
  • Withdrawal of Consent: You may withdraw your consent to data processing at any time.

7. Contact Our Privacy Officer

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In compliance with Law 25, Quiet Wooden has appointed a Privacy Officer to oversee data protection compliance. To exercise your rights or lodge a complaint, contact us at:

Quiet Wooden Headquarters

Address: 455 Rue du Pont, Quebec City, QC G1K 6M4

Email:

Phone: +1 (735) 678-4575

You also have the right to contact the Commission d'accès à l'information du Québec if you believe your rights have not been respected.